Canon IMS

Information Management

One archive, one retention policy, and a way to find any record fast enough to answer an auditor in the room.

Records outlive the systems that made them

Contracts sit in a shared drive, invoices in the finance system, correspondence in mailboxes, and the oldest material in boxes nobody has opened in years. Each store has its own rules, or none at all. When a request arrives, whether from an auditor, a regulator or a customer exercising their rights, the work is not answering it but finding everything that counts as an answer.

What we deliver

One archive with a policy behind it

Every record lands in one place under a retention rule that fires automatically. Destruction is logged, holds are respected, and nobody has to remember which folder a document type belongs in.

Paper brought into the same system

We digitise the backlog and the daily post, index it against the same structure as everything born digital, and give you one search across the lot instead of two systems and a storage unit.

What the service covers

Document management

A single structure for storage, versioning and access rights.

Retention and compliance

Automatic retention schedules, legal holds and a full audit trail.

Digitisation

Backlog scanning and daily mail handling with quality control.

Search and retrieval

Full text and metadata search across digital and digitised records.

Questions we get asked

How do you decide retention periods?

From your own policy where one exists, and from the statutory minimums for your sector where it does not. We document the reasoning per record type so it holds up later.

Yes. Search covers every connected store, and access, export and erasure are logged against the request.

Held for an agreed period after scanning, then destroyed with a certificate, or returned to you. Your choice per batch.

Yes. Records and metadata export in open formats. That is written into the agreement rather than left to goodwill.

Also worth a look

Digital Transformation Services

Process analysis and workflow automation on the systems you already run.

Workspace Collaboration

Meeting spaces, secure print and device management for hybrid teams.

Talk to us about information management

Bring one record type and its retention question. We will show you how it would be handled end to end.

Acxess
Amsterdam, Netherlands
+31 20 000 0000
hello@acxess.io

Name
Consent