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Practice
IDP from Canon IMS: capture every channel, extract data with AI and hand it to your systems, with Canon’s own IRISXtract and IRISPowerscan at the core.
Documents arrive through every channel an organisation has: email, portal, scanner, post and the occasional fax nobody admits to. Before any process can begin, a person opens each one, works out what it is, and types the contents into another system. That step is invisible in every process diagram, it is the slowest part of the chain, and it is the first thing to break when volume peaks. Cloud platforms are starting to bundle a version of this into their productivity suites, which raises the bar: it is no longer enough to capture a document, the result has to plug straight into the rest of the process to be worth the switch.
Canon organises information management in four movements: Capture, Content, Communicate and Process. This practice delivers the Capture layer: it turns whatever arrives, on paper, by email or through a portal, into validated data, so every step after it works with facts instead of documents someone still has to read.
Post, email, scans, portal uploads and structured feeds all land in the same place and are treated the same way. Your people stop checking five inboxes, and you get one view of what came in, what is still open and where the delay sits.
Recognition is trained on your own documents rather than a generic model, and every correction feeds back into it. Confidence thresholds decide what passes straight through, so people only look at the exceptions instead of everything.
Scanning, email intake and portal uploads brought into one queue with the same handling. IRISPowerscan alone handles up to 10,000 documents per computer per day, with layout recognition that works even without a barcode or label to key off.
Recognising the document type and pulling the fields your process needs. IRISXtract classifies free-form, with no template required, and reads more than 139 languages and dialects; ABBYY Vantage adds a library of 100+ pre-trained skills with 90%+ accuracy from the first document.
Business rules, threshold checks and a workbench for the cases that need a human. Tungsten TotalAgility is recognised as a Leader in the Gartner Magic Quadrant for Intelligent Document Processing, and its Tungsten Copilot lets a person query exceptions in plain language rather than a query builder.
Structured output delivered into finance, ERP or the archive without rekeying. Data can stay on infrastructure you choose: ABBYY Vantage runs on SOC2-certified cloud in Europe, the US or Australia, and IRISXtract and IRISPowerscan are Canon Group technology end to end.
From the moment a document lands to the moment its data is in the system that needs it, without a person retyping any of it along the way.
The situations this practice is most often brought in for. Each one is a full engagement in its own right.
RELATED SOFTWARE
Intelligent Document Processing is not one product, it is a set of platforms we combine depending on your process, your existing systems and the volume you handle.
How organisations use Canon IMS document processing platforms to solve real business challenges, from cutting processing time to staying compliant. Read all customer stories ›
How insurer De Goudse moved two decades of document processing on Tungsten Automation from on premises to the cloud, including a five-version upgrade completed in a single step.
How insurer Athora now runs its policy administration fully on Hyland OnBase in the cloud, for cost and capacity scalability without disrupting continuity.
How the Greek arm of cosmetics group Beiersdorf introduced Therefore as its central information and document management system, the first implementation in Greece.
Watch videoThe Mallorca shipyard automated invoice processing with intelligent document processing, winning back time for its documents and tightening security.
Watch videoThe consultants who design your process are the ones who run it afterwards. Behind them sit competence centres with deep knowledge of the platforms this practice is built on, so a technical question does not turn into a ticket that travels.
We work with established technology, tell you which platform we propose and why, and deliver advice, implementation, support and managed services under one contract with agreed service levels.
Through the strategic partnership, Canon combines its deep expertise in information management with leading document processing platforms, matched to your process rather than to what we happen to sell.
It is the Capture layer: the first of four movements (Capture, Content, Communicate and Process). Capture turns incoming documents into validated data that content platforms, workflows and systems of record can act on, with Canon-owned IRISXtract and IRISPowerscan alongside ABBYY Vantage and Tungsten TotalAgility.
Accurate enough to be useful on day one for standard document types, and better within weeks as corrections feed back. We set confidence thresholds so nothing uncertain passes through unchecked.
They go to an exception queue with the fields it did read already filled in. A person completes the rest, and that correction trains the model.
No. It sits in front of it. The output lands in whatever you already run.
Printed text and structured forms are reliable. Free handwriting is not, and we will say so rather than promise it.
One place where documents live, with retention and access rules that hold without anyone having to remember them.
Workflows, integration, RPA and AI agents orchestrated in one governed layer, with uniFLOW sysHUB and Workato.
Customer communication designed, orchestrated and measured as part of the customer journey.
Bring one document type and a stack of real examples. We will tell you what could be automated and what genuinely needs a person.
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