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Content Services
Hyland OnBase through Canon IMS: one platform for content, process and case management from a Gartner Leader, on-premises or in the cloud.
OnBase is Hyland’s enterprise content services platform for managing all content, processes and case files. It suits organisations that would rather extend one system than run three, with low-code configuration, records management and a wide range of connectors. Hyland is named a Leader in the 2026 Gartner Magic Quadrant for Document Management.
Canon organises information management in four movements: Capture, Content, Communicate and Process. OnBase is a platform for the Content layer that also reaches into Process: it governs documents and case files and runs the workflows around them.
One governed home for content, connected to capture on the way in and to processes on the way out.
Many organisations run separate systems for documents, workflow and case files. OnBase brings content, process and case management together, configured with low-code tools, so new applications are built on the same foundation instead of adding another system.
Athora Nederland stores all its data efficiently and compliantly in the cloud with OnBase, De Goudse runs effective document processing in the cloud, and Unigarant chose OnBase in the cloud through Docspro. Integration with Keylane connects OnBase to core insurance systems.
SEE IT IN ACTION
See how OnBase captures a document, files it in a case and drives the workflow around it, with a Canon IMS consultant.
The 26.1 release adds centralised key management for encryption keys, rotations and migrations, encrypted document and folder notes and more control over privacy-sensitive data and mobile access, alongside usability and integration improvements.
Up to 90% of business information is unstructured and grows three times faster than structured data. The Hyland Content Innovation Cloud unlocks emails, contracts, conversations and video for AI and automation, with agents that turn content into action.
Records management and retention policies, audit trails and permissions keep content compliant throughout its lifecycle, on-premises or in Hyland Cloud.
One foundation: Content, process and case management on a single platform.
Low-code: Build and adapt solutions without heavy development.
Compliant: Records management, retention and audit trails built in.
AI-ready: The Content Innovation Cloud unlocks unstructured content for AI.
Canon IMS takes responsibility for your OnBase environment from first analysis to daily operation: advice, implementation, support and managed services under one contract with agreed service levels.
Advice and consultancy: We look at your content, case files and processes, and tell you honestly whether OnBase fits.
Implementation and migration: We design your workflows, integrate OnBase with your core systems and go live in phases.
Support and maintenance under SLA: Support, maintenance and upgrades with agreed response and resolution times.
Managed services: We operate and monitor OnBase for you, on-premises, in the cloud or hybrid.
OnBase is our choice for organisations, often in insurance, financial services and healthcare, that want content, process and case management on one platform at enterprise scale. For a lighter system of record, Therefore may fit better.
We propose what fits your process, not what we happen to sell.
Docspro, a Canon IMS competence centre, is a Hyland Gold Partner with years of OnBase projects in insurance and healthcare. Advice, implementation, support under an SLA and managed services come under one contract.
OnBase is Hyland’s enterprise content services platform that combines content, process and case management with low-code configuration, records management and connectors to business systems.
Gartner named Hyland a Leader in its 2026 Magic Quadrant for Document Management.
OnBase 26.1 adds centralised key management, encrypted document and folder notes and more control over privacy-sensitive data and mobile access, plus usability and integration improvements.
A cloud platform that helps organisations unlock unstructured content such as emails, contracts and conversations for AI, insight and automation.
Discover how we blend information management expertise and market-leading technologies to help you overcome your business challenges.
Learn more ›Learn about the solutions we offer to automate your business, whether that’s processing invoices, streamlining contract management or engaging with your customers.
Learn more ›Find out more about Canon Information Management Solutions, our consultative approach and our value-added services.
Learn more ›Tell us what you are trying to solve. If Hyland OnBase is the wrong fit we will say so and point at the one that is.
Want to see OnBase in action first? Ask for a demo in your message.
Acxess
Amsterdam, Netherlands
+31 20 000 0000
hello@acxess.io