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Therefore

Therefore through Canon IMS: Canon’s own information management platform for document management, workflow and capture, on-premises or in the cloud.

The right information, at your fingertips

Therefore is Canon’s information management platform. It stores, manages and processes every type of business information in one secure system, with a built-in workflow engine, full-text search and capture from paper and digital sources. It runs on your own servers or, as Therefore Online, in the cloud.

Developer
Therefore Corporation (Austria), part of the Canon Group
Category
Document management, workflow and information management
Deployment
On-premises (Therefore) or cloud (Therefore Online)
Recognition
SoftwareReviews ECM Quadrant Leader 2022 to 2024
Delivered by
Canon IMS, under one contract with SLA

The Content layer of the Canon Information Orchestration Framework

Canon organises information management in four movements: Capture, Content, Communicate and Process. Therefore is Canon’s own platform for the Content layer: one controlled home for documents and records, fed by capture on the way in and connected to workflows and systems of record on the way out.

One system of record, with permissions, retention and an audit trail on every action.

One system of record instead of scattered folders

Documents live in shared drives, mailboxes and business applications, and nobody is sure which version is right. Therefore brings them into one central repository with metadata, version control and full-text OCR search, so people find a document by its content or properties in seconds.

Workflow that runs the process, not just stores the file

The built-in workflow engine routes invoices, contracts and HR files for review and approval, with tasks, deadlines and escalations. The Content Connector continuously picks up and indexes documents from watched folders, mailboxes, cloud storage and e-signature providers. The same engine runs contract management: contract files with templates, metadata, approval workflows, alerts for deadlines and renewals, and retention.

SEE IT IN ACTION

See Therefore in action: request a demo

See how Therefore captures, stores and routes a document from arrival to approval, live with a Canon IMS consultant.

Invoice processing with Therefore Smart Capture

Smart Capture is an AI-based document processing module for financial documents. It recognises invoice numbers, amounts and line items, presents them for validation in a web interface, and passes the result straight into workflow, archiving and retention, connected to your ERP or CRM.

Therefore 2026: webhooks, your own AI and an accessible portal

Webhooks exchange events with ERP and CRM in real time, and improved REST calls let you plug your own AI provider into Therefore workflows. The renewed, WCAG-ready Therefore Portal lets external parties view documents securely, with insight into who opened what.

Secure, compliant and under your control

Role- and attribute-based permissions, retention policies and a full audit trail protect every document. Therefore Corporation is certified to ISO/IEC 27001:2022, and the platform runs on your own servers or in the cloud, developed in Austria within the Canon Group.

Key benefits

Increase productivity: Spend less time on administrative tasks and capture paper or digital documents quickly and easily.

Secure information: Advanced access functions, permissions and protection against unauthorised use keep information safe.

Real-time access: Every document your people need is available at any moment, on any device, including from home.

Scalable across departments: Start with one process or department and extend the same platform across the organisation.

Canon IMS: one partner, one contract, one point of accountability

Canon IMS takes responsibility for your Therefore environment from first analysis to daily operation: advice, implementation, support and managed services under one contract with agreed service levels.

Advice and consultancy: We map where your documents live, which processes they drive and what must be retained, and tell you honestly whether Therefore fits.

More about consultancy ›

Implementation and migration: We design your workflows, integrate Therefore with your core systems and go live in phases.

More about implementation ›

Support and maintenance under SLA: Support, maintenance and upgrades with agreed response and resolution times.

More about support ›

Managed services: We operate and monitor Therefore for you, on-premises, in the cloud or hybrid.

More about managed services ›

Where it fits

Therefore is our choice when an organisation wants one system of record for documents and the workflows around them, without the weight of a large enterprise ECM suite. For organisations centred on SAP at scale, or on legal and professional services, platforms such as OpenText Content Management or iManage may fit better.

We propose what fits your process, not what we happen to sell.

Frequently asked questions

Why choose Therefore through Canon?

Therefore is developed within the Canon Group, and Canon IMS delivers it end to end: licences, advice, implementation, support under an SLA and optional managed services, under one contract and with one accountable partner.

What is Therefore?

Therefore is Canon’s information management platform for storing, managing and processing business information, with document management, a workflow engine, full-text search, capture and analytics in one system.

What is the difference between Therefore and Therefore Online?

Therefore runs on your own server infrastructure, giving you control over security, storage and maintenance windows. Therefore Online delivers the same document management and workflows as a cloud service, without managing servers yourself.

Can Therefore process invoices automatically?

Yes. The Therefore Smart Capture module uses AI to recognise invoice data such as invoice numbers, amounts and line items, offers it for validation and passes it into approval workflows, archiving and retention, integrated with ERP and CRM systems.

Does Therefore integrate with our systems and AI?

Yes. Therefore connects to ERP and CRM systems, and version 2026 adds webhooks for real-time events and improved REST calls so organisations can link their own AI provider to Therefore workflows.

How secure is Therefore?

Therefore offers role- and attribute-based permissions, retention policies and audit trails. Therefore Corporation holds ISO/IEC 27001:2022 certification, and the on-premises edition keeps documents on servers you control.

Can Therefore be used for contract management?

Yes. Therefore manages contracts in one governed repository, with templates, metadata, approval workflows, alerts for deadlines and renewals, retention and audit trails, and combines with Scrive for qualified electronic signatures.

Discover Canon Information Management Solutions

  • Our expertise

    Discover how we blend information management expertise and market-leading technologies to help you overcome your business challenges.

    Learn more ›
  • Our solutions

    Learn about the solutions we offer to automate your business, whether that’s processing invoices, streamlining contract management or engaging with your customers.

    Learn more ›
  • Our approach

    Find out more about Canon Information Management Solutions, our consultative approach and our value-added services.

    Learn more ›

Talk to us about Therefore

Tell us what you are trying to solve. If Therefore is the wrong fit we will say so and point at the one that is.

Want to see Therefore in action first? Ask for a demo in your message.

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