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Content Services & Document Management
Your organisation already knows the answer. Knowledge management makes expertise, precedents and documents findable, so people reuse knowledge instead of recreating it.
Valuable knowledge sits in documents, emails and the heads of experienced colleagues. Professionals spend hours searching or start from scratch, and knowledge walks out of the door when people leave.
Generative AI can unlock that knowledge, but only if content is governed and access rights are respected.
In the Canon Information Orchestration Framework, this solution draws on two practices.
Governed document and email management with AI-powered search, so the right precedent or expertise is found in seconds.
AI that understands unstructured documents and answers questions across whole files, with the source shown.
iManage with iManage Insight for legal and professional services, and Instabase for asking questions across large sets of unstructured documents.
We usually start with one knowledge domain, such as precedents or contract templates, and make it findable and reusable.
Access rights and ethical walls are respected from the start, so AI and search only surface what each person may see.
Which platform we propose depends on your process and systems. These are the ones we deploy most often here, delivered by Canon IMS under one contract.
IRIS Nederland, a Canon IMS competence centre, has implemented knowledge and document management for leading law firms across Europe.
Yes. With governed platforms such as iManage, AI only surfaces content the user is allowed to see, and the iManage MCP Server keeps ethical walls in place.
With one knowledge domain that is used often, such as precedents or templates, and make it findable before extending further.
Yes. Instabase understands unstructured documents in any format and answers questions across whole files, showing the source.
Tell us which process feels the most exposed right now. We will tell you where the pressure actually reaches, and where it does not.
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