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Content Services & Document Management
Keep what you must, delete what you may, and find anything in seconds. Records management turns scattered archives into one governed, compliant record.
Records live in old archive systems, shared drives and line-of-business applications, each with its own rules or none at all. Finding a file for an audit or a request takes days, and nobody is sure what may be deleted.
The GDPR, DORA, NIS2 and sector rules require that records are kept for defined periods, protected and deleted on time, and that you can prove it.
In the Canon Information Orchestration Framework, this solution draws on two practices.
One governed repository with retention schedules, legal holds, access control and audit trails for every record type.
Automated classification, retention triggers and deletion workflows, so records management runs without manual chasing.
Therefore, Hyland OnBase or OpenText Content Management as the records platform, and Quadient Inspire Digital Vault for archiving the customer communications you send.
We usually start by mapping record types and retention requirements, then migrate one archive into a governed repository.
Retention and deletion rules are configured from the start, so compliance is enforced by the system rather than checked afterwards.
Which platform we propose depends on your process and systems. These are the ones we deploy most often here, delivered by Canon IMS under one contract.
Canon IMS competence centres run archive migrations and records management projects for insurers, public organisations and enterprises, including migrations of more than a billion pages.
Records management controls the full lifecycle of business records: capture, classification, retention, protection, legal holds and timely deletion, with an audit trail.
Yes. Records from legacy archives can be migrated into a governed repository with their metadata, after which the old system can be decommissioned.
Retention schedules per record type ensure personal data is kept only as long as allowed and deleted automatically afterwards, with proof of deletion.
Tell us which process feels the most exposed right now. We will tell you where the pressure actually reaches, and where it does not.
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