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OpenText Content Management

OpenText Content Management through Canon IMS: enterprise content management inside SAP, Microsoft 365 and Salesforce, with Content Aviator AI.

Content management inside the applications you already run

OpenText Content Management, also known as Extended ECM and built on OpenText Content Server, governs the information lifecycle by integrating directly with leading enterprise applications such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. People work with documents in the context of the business process, while records management and compliance run in the background.

Vendor
OpenText
Category
Enterprise content management integrated with ERP, CRM and HCM
Integrations
SAP, Microsoft 365, Salesforce, SAP SuccessFactors, Guidewire
AI
OpenText Content Aviator, also available from Microsoft Copilot
Delivered by
Canon IMS (Nokavision, OpenText Platinum Partner), under one contract with SLA

The Content layer of the Canon Information Orchestration Framework

Canon organises information management in four movements: Capture, Content, Communicate and Process. OpenText Content Management is the Content layer for organisations centred on SAP and Microsoft 365: one governed repository, surfaced inside the applications where the work happens.

One governed home for content, connected to capture on the way in and to processes on the way out.

Content in the context of the business process

Contracts, invoices, project files and HR records are linked to the SAP, Salesforce or SuccessFactors object they belong to. People find and use documents where they already work, instead of searching a separate system.

Records management that holds up to audit

Content Server, formerly Livelink, delivers robust records management that supports compliance with legislative, regulatory and audit requirements, including public-sector recordkeeping.

SEE IT IN ACTION

See OpenText Content Management in action: request a demo

See how documents appear inside an SAP or Microsoft 365 process and how Content Aviator answers questions about them, with a Canon IMS consultant.

Content Aviator: AI on your own content

Content Aviator, the AI assistant inside OpenText Content Management, answers questions and surfaces key facts from governed content. Since release CE 26.1 it is also available from Microsoft Copilot, can be deployed off-cloud, and customer data is not used to train its models.

Collaboration in Microsoft 365

Real-time co-authoring in Microsoft Office desktop and integration with Teams let people collaborate on documents while OpenText keeps them governed and filed in the right place.

Sovereign, private or public cloud

OpenText supports deployment on-premises and in private, public and sovereign cloud environments, so organisations can match content management to their data residency and security requirements.

Key benefits

In context: Documents linked to the business objects they belong to.

Compliant: Records management and retention at enterprise scale.

AI-ready: Content Aviator on governed content, including via Copilot.

Flexible deployment: On-premises, private, public or sovereign cloud.

Canon IMS: one partner, one contract, one point of accountability

Canon IMS takes responsibility for your OpenText Content Management environment from first analysis to daily operation: advice, implementation, support and managed services under one contract with agreed service levels.

Advice and consultancy: We look at your SAP, Microsoft 365 and CRM landscape and your compliance requirements, and tell you honestly whether OpenText Content Management fits.

More about consultancy ›

Implementation and migration: We design your workflows, integrate OpenText Content Management with your core systems and go live in phases.

More about implementation ›

Support and maintenance under SLA: Support, maintenance and upgrades with agreed response and resolution times.

More about support ›

Managed services: We operate and monitor OpenText Content Management for you, on-premises, in the cloud or hybrid.

More about managed services ›

Where it fits

OpenText Content Management is our choice for large organisations centred on SAP, Microsoft 365 or Salesforce that need content governed inside those applications at enterprise scale. Where a lighter, faster-to-deploy platform is enough, Therefore or Hyland OnBase may fit better.

We propose what fits your process, not what we happen to sell.

Frequently asked questions

Why choose OpenText through Canon IMS?

Nokavision, a Canon IMS competence centre, is an OpenText Platinum Partner. Advice, implementation, support under an SLA and optional managed services come under one contract.

What is OpenText Content Management?

OpenText Content Management, also called Extended ECM, is an enterprise content management platform that governs the information lifecycle and integrates with applications such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors.

Is OpenText Content Management the same as Documentum?

No. OpenText Content Management (Extended ECM) is built on OpenText Content Server, formerly Livelink. Documentum is a separate OpenText content platform.

What is OpenText Content Aviator?

The AI assistant inside OpenText Content Management that helps users search, summarise and get insights from governed content. It is also available from Microsoft Copilot and can be deployed off-cloud.

Where can OpenText Content Management run?

On-premises or in private, public and sovereign cloud environments.

Discover Canon Information Management Solutions

  • Our expertise

    Discover how we blend information management expertise and market-leading technologies to help you overcome your business challenges.

    Learn more ›
  • Our solutions

    Learn about the solutions we offer to automate your business, whether that’s processing invoices, streamlining contract management or engaging with your customers.

    Learn more ›
  • Our approach

    Find out more about Canon Information Management Solutions, our consultative approach and our value-added services.

    Learn more ›

Talk to us about OpenText Content Management

Tell us what you are trying to solve. If OpenText Content Management is the wrong fit we will say so and point at the one that is.

Want to see OpenText Content Management in action first? Ask for a demo in your message.

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