Home › Information Management › Software › Objectif Lune Connect
Customer Communications Experience (CCX)
OL Connect through Canon IMS: turn dated output from existing systems into on-brand print, email and web communication, without source changes.
Many core systems produce output that works but looks dated, with inconsistent branding or formats that do not suit the channel. Objectif Lune Connect takes that existing output and rebuilds it into communication that looks the way it should, for print, email and the web, while the source system keeps running as it does today.
Canon organises information management in four movements: Capture, Content, Communicate and Process. OL Connect works in the Communicate layer: it takes output from systems of record and turns it into modern, multichannel communication.
Canon’s CCX approach: every message designed, orchestrated and measured as part of the customer experience.
Connect takes the raw output a legacy or core system already produces and rebuilds it into on-brand communication, without touching the system itself.
A reformatted document can go to print, email or a web view, so the source system does not need a separate integration for each channel.
SEE IT IN ACTION
Send us a sample of your current system output and see it rebuilt into modern, on-brand communication, with a Canon IMS consultant.
Approval, routing and exception handling run around the document automatically, instead of by email between colleagues.
Because Connect works downstream, the core system keeps doing what it does. Modernising output becomes a communication project, not a source-system migration.
Connect is often the first step: modern output now, and later, where it adds value, a move to a full CCM platform such as Quadient Inspire Suite as communication needs grow.
No source changes: Core systems stay as they are.
On-brand output: Dated layouts become consistent, modern communication.
Multichannel: Print, email and web from one document.
Fast results: A communication project, not a migration.
Canon IMS takes responsibility for your OL Connect environment from first analysis to daily operation: advice, implementation, support and managed services under one contract with agreed service levels.
Advice and consultancy: We look at the output your systems produce today and where it needs to go, and tell you honestly whether OL Connect fits.
Implementation and migration: We design your workflows, integrate OL Connect with your core systems and go live in phases.
Support and maintenance under SLA: Support, maintenance and upgrades with agreed response and resolution times.
Managed services: We operate and monitor OL Connect for you, on-premises, in the cloud or hybrid.
OL Connect is our choice when the problem is not the source system but what comes out of it: dated layouts, inconsistent branding or formats unsuited to the channel. When communication itself needs to be redesigned and managed centrally, Quadient Inspire Suite or Compart DocBridge Suite may fit better.
We propose what fits your process, not what we happen to sell.
Canon IMS combines OL Connect with expertise in document output and customer communication, and delivers advice, implementation and support under an SLA in one contract.
OL Connect is a platform from Objectif Lune, part of Upland Software, that transforms output from existing systems into modern, multichannel communication and automates the workflow around it.
No. OL Connect works downstream of existing systems, using the output they already produce.
Print, email and web, from one reformatted document.
When communication needs to be redesigned, personalised and governed centrally across many teams, a platform such as Quadient Inspire Suite or Compart DocBridge Suite fits better.
Discover how we blend information management expertise and market-leading technologies to help you overcome your business challenges.
Learn more ›Learn about the solutions we offer to automate your business, whether that’s processing invoices, streamlining contract management or engaging with your customers.
Learn more ›Find out more about Canon Information Management Solutions, our consultative approach and our value-added services.
Learn more ›Tell us what you are trying to solve. If Objectif Lune Connect is the wrong fit we will say so and point at the one that is.
Want to see OL Connect in action first? Ask for a demo in your message.
Acxess
Amsterdam, Netherlands
+31 20 000 0000
hello@acxess.io