Canon IMS

Home › Information Management › Industries › Manufacturing

Industries

Manufacturing

The right data in the right place, from shop floor to customer: insight that matches daily practice and leads to better performance and collaboration.

Why this sector specifically

More product variation, more suppliers, geopolitical uncertainty and disruptions, while customers expect short lead times, transparency and flawless communication. Many manufacturers run WMS, ERP, MES and planning systems side by side, with Excel bridging the gaps.

Planning and execution drift apart without real-time feedback, status updates reach customers manually or too late, and master data without clear ownership limits further automation.

Where we usually start

Two practices cover most of what comes up in manufacturing. Both link through to the full explanation.

Process Automation

Agile low-code applications exactly where standard systems fall short, connected through an integration platform to ERP, MES and WMS.

Customer Communications Experience (CCX)

Proactive, consistent customer communication on order status, deliveries and deviations, instead of manual updates that load customer service.

What we propose most often

Mendix for applications that bridge planning and execution, Workato to connect ERP, MES and WMS, and for customer communication a CCX platform such as Quadient Inspire Suite.

What this looks like in practice

A typical engagement starts with one gap between planning and execution, or with one stream of customer status updates that is handled manually today.

We connect the data, automate the decisions and communication around it, and grow from there.

Platforms we use most in this sector

Which platform we propose depends on your process and systems. These are the ones we deploy most often here, delivered by Canon IMS under one contract.

Manufacturing is a focus sector for Nokavision, a Canon IMS competence centre, with low-code applications and integrations that connect planning, production, warehousing and customer communication.

Frequently asked questions

How do you connect ERP, MES and WMS?

Through an integration platform such as Workato, which connects these systems in governed, end-to-end processes instead of point-to-point links or spreadsheets.

Can we improve processes without replacing our ERP?

Yes. Low-code applications built with Mendix run on top of existing systems and close the gaps where standard software falls short.

How can customer communication be automated?

A CCX platform generates order status, delivery and deviation messages automatically from your systems, consistently across email, portal and print.

Talk to us about manufacturing

Tell us where data or communication gets stuck between planning, production and your customers. We will tell you what can be automated.

Acxess
Amsterdam, Netherlands
+31 20 000 0000
hello@acxess.io

Name
Consent