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Process Automation

Tungsten Automation

Tungsten Automation through Canon IMS: robotic process automation that takes over repetitive, rule-based work between systems and understands documents too.

Let people do what they are good at

Filling in forms, copying values and gathering data between systems wastes valuable time and invites errors. Tungsten RPA, formerly Kofax RPA, assigns these rule-based tasks to software robots that work at high speed and with consistent accuracy. Because it shares a platform with Tungsten’s document processing, a robotic step and document understanding work together in one solution.

Vendor
Tungsten Automation (formerly Kofax)
Category
Robotic process automation (RPA)
Platform
Shares the TotalAgility platform with Tungsten document processing
Proof
A large Dutch food wholesaler robotised its flow of 1.1 million invoices a year
Delivered by
Canon IMS, under one contract with SLA

The Process layer of the Canon Information Orchestration Framework

Canon organises information management in four movements: Capture, Content, Communicate and Process. Tungsten RPA works in the Process layer: software robots carry out the repetitive steps between systems, while orchestration engines and document AI handle the rest of the chain.

Robots do the repetitive work; people handle the exceptions that need judgement.

Work between systems that were never built to talk

Reading a screen, copying a value, entering it somewhere else: repetitive digital work that eats hours without needing judgement. Software robots take over these rule-based steps across systems without native integration, so people are freed for the work that needs them.

Automation that understands the document, not just the screen

Most RPA tools can click through a screen but cannot read the invoice behind it. Built on the same platform as TotalAgility, Tungsten RPA combines robotic steps with document classification and extraction, so one solution handles both.

SEE IT IN ACTION

See a software robot at work: request a demo

Show us a repetitive task your team does every day, and see how a Tungsten robot takes it over, with a Canon IMS consultant.

1.1 million invoices at a food wholesaler

Together with Docspro, a Canon IMS competence centre, a large Dutch food wholesaler has been robotising its incoming order and invoice flow step by step since 2017. Its accounts payable team moved from typing data to analytical work and now spends its time on genuine exceptions.

Start with the right processes

Before building robots, we assess which processes are suitable: rule-based, high-volume, stable and digital. That avoids automating the wrong things and gets value out of the first robots quickly.

More control and happier employees

RPA lowers operating costs, gives more control over business processes and improves employee satisfaction and retention, because people stop doing repetitive work that a robot can do faster and without errors.

Key benefits

Lower operating costs: Software robots take over repetitive, rule-based tasks at high speed.

Fewer errors: Robots work with consistent accuracy, every time.

More control: Every step is logged and processes become predictable.

Happier employees: People focus on work that needs judgement and expertise.

Canon IMS: one partner, one contract, one point of accountability

Canon IMS takes responsibility for your Tungsten RPA environment from first analysis to daily operation: advice, implementation, support and managed services under one contract with agreed service levels.

Advice and consultancy: We assess which processes are suitable for RPA before building anything, and tell you honestly whether Tungsten RPA fits.

More about consultancy ›

Implementation and migration: We design your workflows, integrate Tungsten RPA with your core systems and go live in phases.

More about implementation ›

Support and maintenance under SLA: Support, maintenance and upgrades with agreed response and resolution times.

More about support ›

Managed services: We operate and monitor Tungsten RPA for you, on-premises, in the cloud or hybrid.

More about managed services ›

Where it fits

Tungsten RPA is our choice when repetitive tasks run between systems without integration, especially where documents are involved, such as accounts payable. Where systems offer APIs, integration through Workato is often more robust than a robot on the screen.

We propose what fits your process, not what we happen to sell.

Frequently asked questions

Why choose Tungsten RPA through Canon IMS?

Canon IMS competence centres have implemented Tungsten (formerly Kofax) RPA for years, including for a large Dutch food wholesaler. Process analysis, robot development, support under an SLA and optional managed services come under one contract.

What is robotic process automation?

RPA assigns repetitive, rule-based tasks to software robots that operate applications like a person would, such as filling in forms, copying data and gathering information between systems, at high speed and with consistent accuracy.

What makes Tungsten RPA different?

It shares a platform with Tungsten’s document processing, so robotic steps and document understanding, such as reading invoices, work together in one solution instead of two separate projects.

Which processes are suitable for RPA?

Processes that are rule-based, high-volume, stable and digital, such as invoice handling, data entry and reconciliations. We assess suitability before building robots.

When is integration better than RPA?

When systems offer APIs, integration through a platform such as Workato is usually more robust and easier to maintain than a robot operating the user interface.

Discover Canon Information Management Solutions

  • Our expertise

    Discover how we blend information management expertise and market-leading technologies to help you overcome your business challenges.

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  • Our solutions

    Learn about the solutions we offer to automate your business, whether that’s processing invoices, streamlining contract management or engaging with your customers.

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  • Our approach

    Find out more about Canon Information Management Solutions, our consultative approach and our value-added services.

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Talk to us about Tungsten Automation

Tell us what you are trying to solve. If Tungsten Automation is the wrong fit we will say so and point at the one that is.

Want to see Tungsten RPA in action first? Ask for a demo in your message.

Acxess
Amsterdam, Netherlands
+31 20 000 0000
hello@acxess.io

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