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Instabase

Instabase through Canon IMS: generative AI that understands unstructured documents, emails and images in any format, with answers traceable to source.

Turn unstructured data into usable insight

Instabase is an AI platform that turns complex, unstructured data into usable insight with advanced generative AI. Organisations can understand, analyse and converse with their data in any format, layout or language, including documents, images, emails and spreadsheets. Financial institutions, insurers, governments and enterprises use Instabase to automate critical business processes end to end.

Vendor
Instabase
Category
AI platform for unstructured data and document understanding
AI
InstaLLM, plus OpenAI GPT models where preferred
Integration
Ready-made apps and an open API
Delivered by
Canon IMS (Docspro, certified Instabase partner), under one contract with SLA

The Capture layer of the Canon Information Orchestration Framework

Canon organises information management in four movements: Capture, Content, Communicate and Process. Instabase works in the Capture layer, for the documents that resist traditional capture: varied, unstructured and full of context that only makes sense with the whole page in view.

Generative AI that shows exactly where every answer comes from.

Understands the whole page, not just the text

Instabase enables large language models to understand layouts and visuals in any file format, so answers are based on the complete picture of a document rather than on the text alone.

Answers grounded in your data, with the source shown

The Instabase LLM engine is optimised to search large volumes of data and resolve complex requests. It grounds every answer in your own data and shows exactly where it was found, which keeps hallucinations out of business processes.

SEE IT IN ACTION

See Instabase in action: request a demo

Bring a set of your most complex, unstructured documents and see how Instabase extracts data and answers questions about them, with a Canon IMS consultant.

Ask questions across documents and case files

Instead of reading a whole file, people ask questions across all documents in a case and get answers immediately, with the passages that support them.

Ready-made apps and an open API

Prebuilt applications cover common use cases, and an open API connects Instabase to other applications and workflows, so extracted data flows straight into the process.

Built for critical processes in regulated sectors

Financial institutions, insurers and governments rely on Instabase for critical processes. As a certified Instabase partner, Docspro, a Canon IMS competence centre, advises, implements, manages and supports Instabase solutions.

Key benefits

Unstructured data made usable: Extract data from fully unstructured documents with AI.

Traceable answers: Every answer shows where in your data it was found.

Faster decisions: Ask questions across documents and files and get answers directly.

Easy integration: Ready-made apps and an open API for other applications.

Canon IMS: one partner, one contract, one point of accountability

Canon IMS takes responsibility for your Instabase environment from first analysis to daily operation: advice, implementation, support and managed services under one contract with agreed service levels.

Advice and consultancy: We look at your most complex document types and the questions people need answered, and tell you honestly whether Instabase fits.

More about consultancy ›

Implementation and migration: We design your workflows, integrate Instabase with your core systems and go live in phases.

More about implementation ›

Support and maintenance under SLA: Support, maintenance and upgrades with agreed response and resolution times.

More about support ›

Managed services: We operate and monitor Instabase for you, on-premises, in the cloud or hybrid.

More about managed services ›

Where it fits

Instabase is our choice for complex, varied and unstructured documents, where generative AI and questions across whole files add the most value, often in financial services, insurance and government. For structured, high-volume capture, ABBYY Vantage or IRISXtract may fit better.

We propose what fits your process, not what we happen to sell.

Frequently asked questions

Why choose Instabase through Canon IMS?

Docspro, a Canon IMS competence centre, is a certified Instabase partner that advises, implements, manages and supports Instabase solutions, under one contract with SLA.

What is Instabase?

Instabase is an AI platform that uses generative AI to understand, analyse and converse with unstructured data in any format, layout or language, including documents, images, emails and spreadsheets.

How does Instabase avoid AI hallucinations?

It grounds answers in your own data and shows exactly where each answer was found, so results can be verified.

Which language models does Instabase use?

Instabase has its own model, InstaLLM, built to understand documents across sectors, and can also use OpenAI GPT models.

Can Instabase integrate with our systems?

Yes, through ready-made apps for common use cases and an open API for integration with other applications.

Discover Canon Information Management Solutions

  • Our expertise

    Discover how we blend information management expertise and market-leading technologies to help you overcome your business challenges.

    Learn more ›
  • Our solutions

    Learn about the solutions we offer to automate your business, whether that’s processing invoices, streamlining contract management or engaging with your customers.

    Learn more ›
  • Our approach

    Find out more about Canon Information Management Solutions, our consultative approach and our value-added services.

    Learn more ›

Talk to us about Instabase

Tell us what you are trying to solve. If Instabase is the wrong fit we will say so and point at the one that is.

Want to see Instabase in action first? Ask for a demo in your message.

Acxess
Amsterdam, Netherlands
+31 20 000 0000
hello@acxess.io

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Consent