Canon IMS

Home › Information Management › Our expertise

Our expertise

Our expertise

One independent orchestrating partner, backed by specialist competence centres and market-leading technology, to help you overcome your business challenges.

Contact us

The Canon Information Orchestration Framework

Canon organises information management in four movements. Capture brings information in, Content gives it one controlled home, Communicate delivers it to customers, and Process connects all three with your systems of record and with your own AI models.

Four practices, one governed approach

Start where the problem is, and combine practices when it runs wider than one department.

CaptureIntelligent Document ProcessingEvery incoming document turned into validated data, with Canon’s own IRISXtract and IRISPowerscan at the core.Learn more ›ContentContent Services & Document ManagementOne governed home for documents and records, with retention that enforces itself.Learn more ›CommunicateCustomer Communications Experience (CCX)Every customer message designed, orchestrated and measured as part of the journey.Learn more ›ProcessProcess Automation & OrchestrationWorkflows, integration, RPA and AI agents orchestrated in one governed layer.Learn more ›

The difference is in the expertise

Software is available to anyone. What makes the difference is the expertise to design, implement and run it inside your processes.

30+years of experience in process engineering, implementation and orchestration
2,700+information management customers across Europe
300+information management specialists across EMEA
No. 1CCM software reseller in Europe

Process, systems and information

One team that knows how documents move, how systems connect and how information must be governed, so a solution works in your process and not just in a demo.

Specialists, not a call centre

Certified consultants across EMEA and dedicated competence centres within the Canon Group. The people who design your solution are the people who run it.

Backed by Canon

Active in more than 120 markets across EMEA and investing up to 8% of sales in R&D every year, with Canon-owned platforms such as Therefore, IRISXtract and uniFLOW sysHUB.

View our certifications and partnerships ›

Our competence centres

Canon IMS acts as one orchestrating partner. Behind it, specialist competence centres bring deep platform and sector knowledge, under one contract.

Competence centreDocsproIntelligent document processing, content services and hyperautomation: Hyland Gold Partner and ABBYY Top Performing Partner EMEA, with Tungsten and Instabase.Related practice ›Competence centreNokavisionCustomer communications, low-code and integration: OpenText Platinum Partner, Mendix Delivery Excellence and certified Workato partner, with a focus on logistics and manufacturing.Related practice ›Competence centreIRIS NederlandLegal and professional services: long-term iManage partner, with Intapp and knowledge management for leading law firms.Related sector ›Competence centreIRIS IMSBelgium: IRISNext, Mendix Certified Training Partner and IBM business automation, with deep public sector experience and training in Dutch, French and English.Related sector ›Competence centreCanon CCMCustomer communications management with Quadient, Compart, Objectif Lune and uniFLOW sysHUB, three times Quadient Partner of the Year.Related practice ›

What 1,709 IT decision makers told us

1 in 4IT decision makers feel very confident in the lead-up to an audit
53%of organisations have automatic access rights to documents
99%of those who automated information management saw noticeable benefits

Source: Canon research among 1,709 IT decision makers in seven European markets, 2024. Read the report › · Our certifications and partnerships ›

Frequently asked questions

What makes Canon IMS different?

One orchestrating partner for advice, implementation, support and managed services under one contract, backed by specialist competence centres, Canon-owned platforms and certified security.

What is the Canon Information Orchestration Framework?

Canon’s way of organising information management in four movements: Capture, Content, Communicate and Process, with Process connecting the others to systems of record and your own AI models.

What are the Canon IMS competence centres?

Specialist teams within Canon IMS, such as Docspro, Nokavision, IRIS Nederland, IRIS IMS and Canon CCM, each with deep platform and sector expertise, working under one Canon IMS contract.

Which certifications does Canon IMS hold?

ISO 27001 and ISO 9001, the CO2 Performance Ladder and a SOC 2 Type I report, alongside top-tier partner levels with Quadient, Hyland, OpenText, ABBYY and Mendix.

Talk to an expert

Tell us what you are trying to solve, and we will bring in the competence centre that knows your process best.

Acxess
Amsterdam, Netherlands
+31 20 000 0000
hello@acxess.io

Name
Consent