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Customer story · Life insurance and pensions

Athora Nederland: 1.2 billion pages migrated to Hyland OnBase in the cloud

How Athora Nederland moved 1.2 billion pages to Hyland OnBase in the cloud with Docspro, GDPR-compliant and with an error rate below 1%.

Customer
Athora Nederland
Sector
Life insurance and pensions
Country
Netherlands
Platform
Hyland OnBase in the cloud
Delivered by
Canon and Docspro, Canon IMS competence centre
Selection
Through an RFI and RFP
1.2 billionpages migrated
< 1%error rate in the migration
100%of the administration now on OnBase
GDPRcompliant archive by design

The challenge

Athora Nederland is a major provider of life insurance and pensions, with more than a hundred years of history through Vivat and SNS Reaal. Its archive had grown by merging systems over time, and no longer met requirements once the GDPR arrived: data had to stop being linkable to a person or company where that was not allowed.

The solution

Docspro acted as implementation partner in a project organisation where both Athora’s IT and its business were represented. Together they set up a generic data model across the organisation, designed for GDPR and for recording information properly for the future.

The result

The migration was completed with an error rate below one percent. Athora now runs fully on OnBase and the old administration has been decommissioned. Capacity and costs scale because Athora controls them itself, and business continuity is safeguarded.

“OnBase in the cloud is scalable, and so are the costs, because we can control them ourselves. And it safeguards business continuity, because we can keep the records we must keep as an insurer.”

Wouter Slijkerman, Head of OPS & IT Customer & User Services, Athora Nederland (translated from Dutch)

Facing a large archive migration?

Tell us about your archive and compliance requirements, and we will show you how a migration like Athora’s would be approached.

Acxess
Amsterdam, Netherlands
+31 20 000 0000
hello@acxess.io

Name
Consent